TERMS & CONDITIONS

Last Updated: 30 August 2026

Company: Skyroder Electric
Brand: SKYRODER
Website: Skyroder.com
Email: skyroderelectric@gmail.com
Contact: 7352472783

Business Address:
Pupri Rajbag, Near Pupri Block, Nanpur Road,
Dist. Sitamarhi, Bihar – 843320, India

1. Introduction

Welcome to the official website of Skyroder Electric (“Skyroder Electric”, “SKYRODER”, “we”, “us”, or “our”).

Skyroder Electric deals in electric two-wheelers, electric scooters, spare parts, accessories and related services under the SKYRODER brand.

These Terms & Conditions (“Terms”) govern your use of our website, product enquiries, online bookings, purchases, payments, deliveries, services, test rides and other transactions with Skyroder Electric.

By accessing or using our website or placing an enquiry, booking or order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or place an order/booking.

2. Company Information

Company Name: Skyroder Electric
Brand Name: SKYRODER
Website: Skyroder.com
Email: skyroderelectric@gmail.com
Phone: 7352472783

Address:
Pupri Rajbag, Near Pupri Block, Nanpur Road,
Dist. Sitamarhi, Bihar – 843320, India

Skyroder Electric holds applicable business registrations, including GST and Udyam Registration.

3. Website Use

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent activities.
Provide false or misleading information.
Attempt to interfere with website security or operation.
Copy, reproduce or misuse our content, branding, images or other intellectual property without permission.
Use the website to conduct any activity prohibited by applicable law.

We reserve the right to restrict or terminate access to the website where reasonably necessary.

4. Products and Product Information

We offer electric scooters, spare parts, accessories and related products.

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on the website are accurate.

However:

Product images may be for representation purposes.
Actual colour, design, finish or minor specifications may vary.
Specifications may be changed by the manufacturer/assembler where reasonably necessary.
Product availability may change without prior notice.
Prices may change without prior notice before an order/booking is confirmed.
The final product specification will be based on the applicable quotation, invoice, booking document or purchase bill.

Customers are encouraged to confirm the current specifications, price, warranty and availability before making payment.

5. Electric Scooter Booking

Customers may book a SKYRODER electric scooter through our website, showroom or other authorised booking channels.

A booking is considered confirmed only after:

Required customer information has been provided;
The applicable booking/advance amount has been received; and
Skyroder Electric has confirmed the booking.

The booking amount may form part of the final purchase price, subject to the applicable quotation/invoice.

A booking does not automatically mean that the vehicle has been delivered or that ownership has been transferred.

6. Booking Advance and Cancellation

For scooter bookings, Skyroder Electric may collect an advance/booking amount.

The customer may request cancellation within 3 days from the date of booking, subject to the applicable booking terms.

Where a refund is applicable, 30% of the booking advance amount will be refunded according to the applicable cancellation terms, and the remaining amount may be retained towards administrative, processing, booking or other applicable costs.

Refund processing time may depend on the payment method used.

Once the vehicle has been invoiced, delivered, handed over or otherwise processed for final purchase, cancellation may not be available except where required under applicable law or specifically agreed by Skyroder Electric.

7. Payment Methods

We may accept payments through:

UPI
Cash
Online payment gateway
Other payment methods specifically approved by Skyroder Electric

Customers are responsible for providing accurate payment information.

A booking/order will be processed only after successful receipt and verification of the applicable payment.

Where a payment gateway is used, additional terms of the relevant payment service provider may apply.

8. EMI / Finance

Skyroder Electric may facilitate financing/EMI options through Bajaj Finance or other financing partners that may be available from time to time.

Loan approval, interest rate, tenure, processing fees, eligibility, documentation and other finance conditions are determined by the relevant finance company.

Skyroder Electric does not guarantee loan approval.

Customers must carefully review and accept the finance provider’s agreement before entering into an EMI/loan arrangement.

The finance provider’s terms will govern the loan/EMI transaction.

9. Pricing and Taxes

Product prices displayed or quoted by Skyroder Electric may be subject to applicable taxes, government charges and other applicable costs.

Unless specifically stated otherwise, delivery charges are separate and are payable by the customer.

The final price payable by the customer will be stated in the applicable quotation, invoice or purchase document.

10. Delivery

Skyroder Electric may provide delivery services across India, subject to product availability, delivery location, logistics availability and applicable laws.

Delivery charges will be separately payable by the customer unless otherwise agreed in writing.

Delivery timelines may vary depending on:

Customer location
Product availability
Logistics provider
Weather or transportation conditions
Government restrictions
Documentation requirements
Other circumstances beyond our reasonable control

A delivery estimate is not necessarily a guaranteed delivery date.

11. Inspection at Delivery

Customers are advised to inspect the vehicle and supplied accessories at the time of delivery.

If the customer receives a scooter with visible transport damage, the customer should immediately notify Skyroder Electric and, wherever possible, provide photographs/videos and other supporting evidence.

12. Damage or Defect Reporting

Any visible delivery-related damage or issue should be reported to Skyroder Electric within 24 hours of delivery.

Claims reported after this period may be subject to additional verification and may not be accepted where the issue appears to have occurred after delivery.

This clause does not restrict any rights or remedies that cannot legally be excluded under applicable law.

13. No Return Policy for Electric Scooters

Unless otherwise required under applicable law or expressly agreed by Skyroder Electric in writing, electric scooters sold by Skyroder Electric are non-returnable after delivery/hand-over.

Customers should carefully verify:

Model
Variant
Colour
Features
Price
Battery option
Warranty/guarantee terms
Vehicle specifications
Registration category/status, where applicable

before completing the purchase.

A change of mind, personal preference or failure to verify product specifications before purchase may not qualify for return or refund.

14. Spare Parts – Exchange Policy

Spare parts sold by Skyroder Electric are generally eligible for exchange only, subject to the applicable conditions.

The customer must contact us regarding an exchange within the period specified on the relevant invoice/order or as otherwise communicated at the time of purchase.

Exchange may be subject to:

Product availability
Verification of the alleged defect
Original invoice/bill
Product condition
Packaging, where applicable
Correct identification of the part
Inspection by our service team

A spare part that has been damaged due to improper installation, misuse, accident, modification or unauthorised repair may not qualify for exchange.

15. Warranty and Guarantee

Electric Scooter

Unless specifically stated in the applicable invoice, warranty document or written purchase terms, the complete electric scooter does not carry a general vehicle warranty.

Motor and Charger

Motor and charger warranty/guarantee will be provided according to the terms mentioned on the customer’s applicable bill, invoice or warranty document.

Battery

Battery warranty/guarantee depends on the battery/product selected by the customer.

Depending on the battery model/product, the applicable warranty or guarantee may range from 1 year to 5 years.

The exact battery warranty period, conditions and coverage will be mentioned in the applicable invoice, warranty document or product-specific terms.

Warranty/guarantee may be subject to conditions relating to proper use, charging, maintenance and other requirements specified by Skyroder Electric or the relevant component supplier.

16. Warranty Exclusions

Unless otherwise provided in writing or required by applicable law, warranty/guarantee may not cover problems caused by:

Accident or physical damage
Water or liquid damage
Fire
Overloading
Improper charging
Use of an incompatible charger
Electrical modification
Unauthorised repair or modification
Tampering
Negligent use
Improper maintenance
Normal wear and tear
Damage caused by external circumstances
Use contrary to the product’s instructions
Other circumstances excluded in the applicable warranty terms

The final determination of warranty eligibility will be made according to the applicable warranty terms and inspection.

17. Battery Safety and Usage

Customers must use and charge the battery according to the instructions provided with the vehicle/battery.

Customers should:

Use the recommended charger.
Avoid unauthorised electrical modifications.
Follow charging and storage instructions.
Keep the battery and charging system away from conditions prohibited by the manufacturer/supplier.
Contact an authorised/service representative if an unusual electrical or battery issue occurs.

Customers should not attempt unauthorised repair or modification of battery systems.

18. Service and After-Sales Support

Skyroder Electric provides its own service and after-sales support, subject to service availability and applicable product terms.

Customers may contact us for:

Vehicle service
Motor-related concerns
Charger-related concerns
Battery-related concerns
Spare parts
Maintenance
Warranty/guarantee-related enquiries

Service eligibility will depend on the applicable product, warranty and service conditions.

19. Test Ride

Test rides may be available at Skyroder Electric, subject to availability and applicable safety requirements.

For a test ride, the rider must be 16 years of age or older, subject to applicable law and the requirements applicable to the particular vehicle and test-ride location.

Skyroder Electric may require appropriate identification, consent, safety precautions or other documentation before permitting a test ride.

The customer/rider must follow all instructions provided by our staff.

Test rides may be refused where we reasonably believe that the rider is not eligible, capable or fit to safely operate the vehicle.

20. Vehicle Registration and Road Use

SKYRODER may offer different categories of electric scooters.

At present, certain products offered by Skyroder Electric may be non-RTO/non-registration-category vehicles, while RTO-registered products may be offered in the future.

The applicable registration, licence, insurance, helmet, road-use and other legal requirements depend on the particular vehicle category and applicable law.

Customers are responsible for understanding and complying with all applicable legal requirements before using a vehicle on public roads.

Customers should confirm the vehicle’s applicable registration/category and road-use requirements before purchase.

Skyroder Electric does not represent that every electric scooter sold is legally permitted to be used on every public road or in every circumstance.

21. Customer Responsibility

Customers are responsible for:

Providing accurate personal and delivery information.
Checking product specifications before purchase.
Following operating and charging instructions.
Maintaining the vehicle appropriately.
Using the vehicle responsibly and legally.
Complying with applicable traffic and safety laws.
Obtaining any registration, licence, insurance or other documentation required by applicable law for the particular vehicle.
Keeping purchase invoices and warranty documents safely.

22. Website Account

Customers may be able to create an account on our website.

Customers are responsible for keeping their login credentials confidential and for activities performed through their account.

If you believe your account has been accessed without permission, you should contact us promptly.

We reserve the right to suspend or terminate accounts involved in misuse, fraud or violation of these Terms.

23. Intellectual Property

All SKYRODER trademarks, logos, brand names, product photographs, graphics, text, website design, videos and other content belonging to Skyroder Electric are protected by applicable intellectual-property laws.

The SKYRODER brand name and associated branding may not be copied, reproduced, modified, distributed or commercially used without prior written permission from Skyroder Electric.

Authorised dealers/distributors or business partners may use the SKYRODER name only with the permission of Skyroder Electric and subject to applicable brand guidelines or agreements.

24. Dealer and Distributor Use of SKYRODER Brand

Dealers, distributors, resellers and other business partners may use the SKYRODER brand only with prior permission from Skyroder Electric.

Permission to use the brand does not automatically transfer ownership of any trademark, logo, copyright or other intellectual-property rights.

Skyroder Electric may withdraw or modify brand-use permission where reasonably necessary.

Unauthorised use of the SKYRODER brand may result in appropriate legal action.

25. Third-Party Services

Our website or business may use third-party services such as:

Payment gateways
Finance providers
Logistics/delivery companies
Hosting providers
Analytics services
Communication services
Social-media platforms
Other technology or business service providers

Third-party services may have their own terms and privacy policies.

Skyroder Electric is not responsible for the independent terms, policies or actions of third-party service providers.

26. Promotions and Offers

From time to time, Skyroder Electric may provide promotional offers, discounts, exchange schemes or other campaigns.

Each promotion may have separate terms and eligibility conditions.

Promotional offers:

May be available for a limited period.
May be subject to product availability.
May not always be combined with other offers.
May be changed or withdrawn where legally permissible.
May have specific eligibility requirements.

The specific terms communicated for a promotion will apply to that promotion.

27. Force Majeure

Skyroder Electric will not be responsible for delays or inability to perform certain obligations where caused by circumstances beyond our reasonable control, including:

Natural disasters
Floods
Fire
Epidemics/pandemics
Transportation disruptions
Government restrictions
Strikes
War or civil disturbance
Power or network failures
Supplier disruptions
Logistics problems
Other events beyond our reasonabe control

We will make reasonable efforts to resume affected services as soon as practicable.

28. Limitation of Liability

To the extent permitted by applicable law, Skyroder Electric will not be liable for indirect, incidental, special or consequential losses arising from the use of the website, delay in delivery, third-party services or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

29. Indemnification

To the extent permitted by applicable law, a customer may be responsible for losses, claims, damages, costs or expenses arising from:

Violation of these Terms;
Misuse of the website;
Fraudulent or unlawful activity;
Unauthorised use of our intellectual property;
False or misleading information provided by the customer; or
Violation of applicable laws.

This clause does not limit any rights available to customers under applicable law.

30. Privacy

Your use of our website and the handling of personal information are also governed by our Privacy Policy.

By using the website, you acknowledge that you have read the applicable privacy information.

31. Changes to These Terms

Skyroder Electric may update these Terms from time to time to reflect changes in:

Products and services
Website functionality
Business practices
Payment or delivery arrangements
Applicable laws and regulations

The updated version will be published on the website with a revised “Last Updated” date.

Customers should review these Terms periodically.

32. Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to these Terms or transactions with Skyroder Electric shall be subject to the jurisdiction of the competent courts/authorities in Sitamarhi, Bihar.

Nothing in these Terms is intended to take away any mandatory legal rights or remedies available to a consumer under applicable law.

33. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to apply to the extent permitted by law.

34. Entire Agreement

These Terms, together with the applicable invoice, quotation, booking terms, warranty terms, Privacy Policy and any other written terms specifically applicable to a particular transaction, constitute the applicable understanding between Skyroder Electric and the customer regarding that transaction.

Where there is a conflict between general website information and the specific terms stated on a customer’s invoice, quotation, booking document or warranty document, the specific transaction document will generally govern to the extent permitted by applicable law.

35. Contact Us

For questions regarding these Terms, bookings, products, payments, delivery, warranty, service or other matters, please contact:

SKYRODER ELECTRIC

Brand: SKYRODER
Website: Skyroder.com
Email: skyroderelectric@gmail.com
Phone: 7352472783

Address:
Pupri Rajbag, Near Pupri Block, Nanpur Road,
Dist. Sitamarhi, Bihar – 843320, India

CUSTOMER ACKNOWLEDGEMENT

By placing an order or booking a SKYRODER electric scooter, purchasing a spare part, making a payment or using our website, the customer acknowledges that they have had an opportunity to review the applicable Terms & Conditions, product information, payment terms, delivery terms and warranty/guarantee information.